Terms & Conditions

Welcome to SUDA Bakery & Café. By placing an order with us, you agree to the following terms and conditions.

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Orders & Payments

• All orders are processed through our website and are collection only from our café at: 243 Eversholt Street, London NW1 1BE.

• Full payment is required at the time of order. Prices are listed in GBP and may change without notice.​​

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Collection

• Coffee orders are ready within 24 hours of purchase.

• Custom-engraved Suda Pencils may take up to 3 days to prepare.
  We’ll email you when your order is ready to collect.

• Please bring proof of purchase when collecting your items. Orders not collected within 14 days may be cancelled and refunded at our discretion.

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Returns & Refunds

We want you to love what you buy.

• Perishable items (like coffee) cannot be returned once opened.

• Custom-engraved items are non-refundable unless faulty.

• Non-perishable items may be returned within 14 days in original condition with proof of purchase.

For full details, please see our Returns Policy or email hello@sudabakery.com.

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Product Information

We make every effort to ensure our product descriptions and prices are accurate. However, minor variations may occur. If a pricing or listing error is discovered, we’ll contact you to confirm before processing your order.

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Liability

We are not responsible for any loss or damage arising from delays, events beyond our control, or misuse of our products. This does not affect your statutory rights under UK law.

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Privacy

We handle your data in line with our Privacy Policy, which explains how we collect, store, and use your personal information.

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Contact

If you have questions about these terms, please contact us:
SUDA Coffee
243 Eversholt Street, London NW1 1BE
Email: hello@sudabakery.com